Last updated: October 30, 2026

The documents I translate often contain sensitive personal information: civil status records, diplomas, medical records, financial documents. Protecting that information is part of my profession. This policy explains what information I collect, why, and how I protect it.

1. Who is responsible for your information

Emmanuel Blaise Tapon, certified translator, member of the Ordre des traducteurs, terminologues et interprètes agréés du Québec (OTTIAQ), No. 34551.
Ottawa (Ontario), Canada · contact@ebtapon.com · +1 367 383-6422

I am personally responsible for protecting the personal information you entrust to me.

2. Information collected

• Through the quote form: name, email address, phone and organization (optional), service type, languages, volume, deadline and description of your request.
• The documents you send me for translation, and the information they contain.
• For billing: the information needed for payment (name, amount, date). Payments are made by Interac e-Transfer (within Canada) or through Wise (bank transfer or card, from any country). Card payments are processed directly by Wise: I never see or store your card number.
• Browsing this website: the site does not use advertising trackers. Technical cookies may be set for the site to work properly (caching, language choice).

3. Why I use it

Only to:

• reply to you and prepare your quote;
• produce, certify and deliver your translation;
• invoice you and meet my accounting and professional obligations.

I never sell, rent or trade your information. I do not use it for advertising.

4. Who may have access

• Myself, under the professional secrecy required by the OTTIAQ Code of Ethics.
• A trusted collaborator, only when their input is needed (for example, revision), and only if they are bound by the same duty of confidentiality.
• My hosting provider, strictly as needed: Web Hosting Canada, which hosts this website and my professional email (contact@ebtapon.com) on servers located in Canada.
• Wise, to process payments, only if you choose this payment method. Wise applies its own privacy policy.
• Microsoft (Outlook), which I use to read my professional email. A copy of emails and their attachments may be stored on its servers, including outside Canada.
• Authorities, only where required by law.

On your request, I can send the translation directly to an organization (IRCC, a university…): I only do so on your instruction.

No information that identifies you is ever sent to an artificial intelligence tool. See my AI Use Policy.

5. Retention

I keep your documents and translations for 5 years after the assignment ends, in accordance with my record-keeping obligations as an OTTIAQ member. They are then securely destroyed. Quote requests that do not proceed are deleted after 12 months.

6. Security

Your files are stored on password-protected devices and accounts. The website uses an encrypted connection (HTTPS). No system is foolproof, but I take reasonable measures, suited to the sensitivity of the documents, to prevent loss, unauthorized access or disclosure.

If a confidentiality incident presents a risk of serious harm, I will notify you and the competent authorities, as required by law.

7. Your rights

At any time, you may:

• find out what information I hold about you and obtain a copy;
• have it corrected if it is inaccurate;
• ask for it to be deleted, subject to my legal and professional retention obligations;
• withdraw your consent going forward.

Write to me at contact@ebtapon.com. I reply within 30 days.

If you are not satisfied with my answer, you may contact the Office of the Privacy Commissioner of Canada or, if you live in Quebec, the Commission d’accès à l’information du Québec.

8. Changes

I may update this policy. The date of the latest update appears at the top of this page.